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Virtual Assistance

Virtual Assistance in the healthcare industry refers to outsourcing administrative and operational tasks to a remote team. This service supports healthcare professionals by handling scheduling, data entry, and other administrative functions, enhancing overall operational efficiency.

Benefits of Virtual Assistance

Virtual assistants (VAs) can be a game-changer for medical practices, offering a range of benefits specifically in the realm of medical billing. Here's a breakdown of the advantages VAs bring to the table:

89%

01

Enhanced Efficiency and Productivity:

Freed-up Staff Time: VAs can handle routine billing tasks like data entry, claim submission, and insurance follow-up. This frees up your in-house staff to focus on higher-level tasks like patient care and coding audits.

78%

02

Reduced Costs:

Lower Overhead: Hiring a VA is typically more cost-effective than hiring a full-time employee. You won't need to provide office space, benefits, or additional equipment.

94%

03

Improved Accuracy and Compliance:

Focus on Coding: By delegating basic tasks to VAs, your in-house staff can dedicate more time to accurate coding, a crucial aspect of proper claim reimbursement.

90%

04

Additional Advantages:

24/7 Availability: VAs can work outside of regular business hours, allowing you to keep some billing tasks progressing even after your office closes.

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Data entry (patient demographics, insurance information)
Appointment scheduling and insurance pre-authorization
Medical coding assistance (data scrubbing, basic coding)
Claim submission (electronic and paper)
Insurance follow-up for claim status and denials
Patient billing and statement generation
Payment processing and posting

Strong understanding of medical terminology and coding basics (CPT, ICD-10)
Proficiency in medical billing software and electronic health records (EHR)
Excellent attention to detail and accuracy
Effective communication and interpersonal skills
Ability to work independently and manage deadlines